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Home › Civic / Administration / Other › Kamrup › 2026_APDCL_52846_1
Power & EnergyCivicOther
Live — accepting bids

Appointment of an agency for operating the APDCL Customer Call Centre

Assam Power Distribution Company Ltd has invited open tender bids for "Appointment of an agency for operating the APDCL Customer Call Centre" at Kamrup, Assam — a Civic / Administration / Other other on a Turn-key basis, carrying an estimated value of an estimated ₹10 Cr+ (derived from the EMD, as the department didn't publish a value). Bids close on 17 July 2026. EMD is ₹25.00 L. Reference APDCL/CGM_CRMS/CCC/2026/194.
Assam Power Distribution Company Ltd » CGM - (CR - M and S) · Ref APDCL/CGM_CRMS/CCC/2026/194
⬇ Download Tender
Est. value
₹10 Cr+estimate
Closes
17 Jul 2026
14 days left
EMD
₹25.00 Lexemption allowed
Status
Live

The opportunity

📄 Scope of work›

Assam Power Distribution Company Ltd has invited open tender bids for "Appointment of an agency for operating the APDCL Customer Call Centre" at Kamrup, Assam — a Civic / Administration / Other other on a Turn-key basis, carrying an estimated value of an estimated ₹10 Cr+ (derived from the EMD, as the department didn't publish a value). Bids close on 17 July 2026. EMD is ₹25.00 L. Reference APDCL/CGM_CRMS/CCC/2026/194.

📎 Tender documents download›
PDFTendernotice_1.pdfNIT · 247 KBZIPDownload all (zip)All 2 documents · 581 KB — one download
What’s insideRFP.rar 480 KBBOQ_83360.xls 331 KB

Documents are mirrored from the source portal for reference. Authoritative documents remain on the official portal.

The tender

🕑 Timeline published → current status›
Published
26 Jun 2026
Submission opens
10 Jul 2026
Submission closes
17 Jul 2026
Bid opening
20 Jul 2026
📋 Full details›
Identification
Tender ID2026_APDCL_52846_1
Reference No.APDCL/CGM_CRMS/CCC/2026/194
OrganisationAssam Power Distribution Company Ltd » CGM - (CR - M and S)
Product categoryManpower Supply
Commercials
Estimated value₹10 Cr+ (est)
Form of contractTurn-key
EMD₹25,00,000
EMD exemptionAllowed
Tender fee₹12,000
Payment modeOnline
Process & eligibility
Tender typeOpen Tender
CategoryOther
No. of covers2
Bid validity180 days
Two-stage biddingNo
Withdrawal allowedYes
Location & authority
LocationKamrup, Assam
PIN781001
Bid opening placeBijulee Bhawan,
Inviting authorityChief General Manager CRMS
❓ Frequently asked questions›
What is this tender for?
Assam Power Distribution Company Ltd floated this tender for "Appointment of an agency for operating the APDCL Customer Call Centre" — Civic / Administration / Other work, procured as a other contract on a Turn-key basis.
What is the estimated value?
The value wasn't published; based on the EMD it works out to about ₹10 Cr+.
What are the EMD and tender fee?
EMD is ₹25.00 L; tender fee is ₹12 K.
When do bids close?
Bids close on 17 July 2026; bids open on 20 July 2026.

Explore related

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About this tender

Tender 2026_APDCL_52846_1 by Assam Power Distribution Company Ltd — Civic / Administration / Other other at Kamrup, Assam. Value ₹10 Cr+, EMD ₹25.00 L, closes 17 July 2026. Download the NIT, tender document and BOQ free.

Learn how to apply, eligibility & qualification, EMD and tender fee, and submit on the official portal before the deadline. Search more live tenders and check bid results on BidEasy.