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Provision of call centre services on a per-seat basis for BSNL Core Network Transmission South

Bid No: GEM/2026/B/7651347
Quantity
1
Bid Closes
02 Jul 2026, 20:30
Est. Value
₹26.26 L
Delivery
Single-state

Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup

Buyer & Organisation

Ministry / State
Ministry of Communications
Department
Department of Telecommunications (DOT)
Organisation
Bharat Sanchar Nigam Limited Portal(bsnl)
Sector
Telecom & IT
Buyer type
PSU

Item & Category

Category
Services & Manpower
Sub-category
Call Centre Services
Type
Service
Procurement
Services
Quantity
1
Reverse Auction
No
Make-in-India pref.
No
Bidding
Two-packet

Financials & Eligibility

Estimated value
₹26.26 L
Value tier
10-50L
EMD required
Yes
ePBG required
Yes
Min. turnover
1300000
Experience req.
1 yrs
MSE-friendly
Yes
Startup-friendly
Yes
New-seller-friendly
Yes
Installation req.
No
Inspection req.
No
Certifications
None specified

Delivery

Delivery states
Karnataka
Scope
Single-state

Tags

call centrecustomer supportbsnltelecombpohelpdeskoutsourcing