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HomeGeM Bids › Services & Manpower
● Live · Accepting BidsServices & ManpowerServiceOtherServicesReverse Auction

Provision of 13 seats for call centre services for ESIC for a period of 24 months

Bid No: GEM/2026/R/683212
Quantity
13
Bid Closes
18 Jun 2026, 22:30
Est. Value
₹1.87 Cr
Delivery
Single-state

Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite

Buyer & Organisation

Ministry / State
Ministry of Labour and Employment
Department
NA
Organisation
Employees State Insurance Corporation (esic)
Sector
Other
Buyer type
PSU

Item & Category

Category
Services & Manpower
Sub-category
Call Centre Services
Type
Service
Procurement
Services
Quantity
13
Reverse Auction
Yes
Make-in-India pref.
No
Bidding
Two-packet

Financials & Eligibility

Estimated value
₹1.87 Cr
Value tier
50L-5Cr
EMD required
Yes
ePBG required
Yes
Min. turnover
10000000
Experience req.
3 yrs
MSE-friendly
Yes
Startup-friendly
Yes
New-seller-friendly
Yes
Installation req.
No
Inspection req.
No
Certifications
None specified

Delivery

Delivery states
Delhi
Scope
Single-state

Tags

call centrecustomer supportbpohelpdeskesicmanpoweroutsourcing