2026_HRY_520766_1 Closed · Ref RFP/Call Centre/2026-27/01 · NIC eProcure / GePNIC

A 15 seater call centre is to be operationalized from 9 AM to 5 PM with exception of Saturdays Sundays and Gazzetted holidays

Panchkula, Haryana PIN 134113 Published 15 May 2026
Civic / Administration / OtherUnclassifiedServices / Media / ManpowerWorksMiscellaneous ServicesWithdrawal allowed0 corrigenda
Auto-classified · Work “Services / Media / Manpower” matched “call cent”
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Haryana Government has invited open tender tender bids for the work “A 15 seater call centre is to be operationalized from 9 AM to 5 PM with exception of Saturdays Sundays and Gazzetted holidays” at Panchkula, Haryana, PIN 134113. It is classified as Unclassified work, Services / Media / Manpower in nature, procured as a works contract, carrying an estimated value of approximately ₹1 Cr. Bids close on 29 May 2026; bids open on 1 June 2026. The earnest money deposit (EMD) is ₹2 L, and no tender fee is specified. The tender reference is RFP/Call Centre/2026-27/01.

Tender Value₹1 Crderived from EMD
EMD₹2 L
Tender feenot available
Perf. security5%
Published
15 May
Pre-bid
not available
Submission
29 May · 17:00
Bid opening
1 Jun · 15:00
Completion
+ NA days

The work scope is captured in the title above. Detailed scope, drawings and specifications are in the NIT document — download from the Documents tab.

Product Category: Miscellaneous Services

Please refer Tender Document

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Frequently asked questions

What is this tender for?
Haryana Government has floated this tender for “A 15 seater call centre is to be operationalized from 9 AM to 5 PM with exception of Saturdays Sundays and Gazzetted holidays”. It is Unclassified work, Services / Media / Manpower in nature, procured as a works contract.
What is the estimated value of this tender?
The estimated tender value is ₹1 Cr.
When is the last date to submit bids?
Bids close on 29 May 2026. Bid opening is on 1 June 2026.
Which department issued this tender and where is the work?
It was issued by Haryana Government. The work location is Panchkula, Haryana, PIN 134113.
What are the EMD and tender fee?
EMD is ₹2 L; the tender fee is nil.
How do I download the tender documents and BoQ?
Open the ‘Documents’ section above to download the NIT, BoQ and any corrigenda for reference RFP/Call Centre/2026-27/01. Bidding is done on the NIC eProcure portal.